How Long Does It Take For A Mro To Call

What yous should know about the MRO Drug Testing Process

Written by Lucas Kibby, CleanFleet

Information technology Can Accept Upwardly To 10 Days to Complete the MRO Review Process for a Drug Test Result

This is the three^rd part of a three function series describing the lifecycle and potential delays of a drug test. The previous articles draw errors beingness fabricated at collection sites and the lab'south testing process and how it affects result times.

In one case a donor'due south sample is sample is tested by a laboratory, the consequence is sent to a Medical Review Officeholder (MRO) for review. A MRO is a licensed dr. who is responsible for reviewing and evaluating medical explanations for drug test results.

MROs act as independent and impartial "gatekeepers" and advocate for the accuracy and integrity of the drug testing process. They provide quality assurance review of the drug testing procedure for the specimens under their purview, determine if in that location are legitimate medical explanations for laboratory confirmed positive, adulterated, substituted and invalid drug test results, ensure the timely flow of exam results and other data to employers and protect the confidentiality of the drug testing data.

In social club to review federal drug tests results, MROs must exist certified by one of two associations: the American Association of Medical Review Officers or the Medical Review Officer Certification Council. Once certified, MROs must follow strict federal regulations when reviewing federal test results. This procedure tin take upward to x days before results can be released.

The Medical Review Process of a Drug Exam Outcome

When MROs receive lab results, they match the results with Copy two of the CCFs in which are received from the drove sites. If an MRO doesn't have Copy 2 of the CCF, that issue cannot be reviewed until the CCF is received, and someone has to work with collection sites to obtain the CCF. This is the number one filibuster of test results.

Subsequently CCFs are obtained and matched to results, MROs review the documentation to ensure there are no fatal flaws which would cancel the tests. Negative exam results then become reported to employers or TPAs. For non-negative results, such every bit positives, regulations state MROs follow the process outlined below.

Step 1: MRO attempts to achieve the donor

The MRO must endeavor to attain the donor 3 times in the first 24 hours. If the MRO cannot make contact with the donor, the MRO notifies the donor's employer that the MRO needs to speak with the donor. The employer's DER (Designated Employer Representative) and then must make iii attempts (text, email, phone) to reach the donor in 24 hours, documenting each endeavour.

If the DER makes contact with the donor, the DER notifies the MRO that contact has been made, and the donor has 72 hours to contact MRO back. If there is no contact dorsum to the MRO by the donor inside the 72 hours, the MRO releases the result as is to the employer.

If the DER cannot make contact with the donor about contacting the MRO, the MRO must hold the issue for 10 days before releasing it to the employer. Be certain to annotation that the employer has a role to play before the results are submitted to the visitor'southward DER.

Stride 2: The MRO/Donor Interview

In the MRO confidential interview, the MRO determines whether the donor wants to discuss the examination upshot. In making this contact, the MRO must explain to the donor that, if he/she declines to discuss the event, the issue will be reported as a positive or refusal to test because of adulteration or substitution, as applicative.

The MRO must tell the driver that the laboratory has determined that the donor'due south test result was positive, adulterated, substituted, or invalid, every bit applicative and which drugs his/her specimen tested positive for or the ground for the finding of cariosity or commutation.

The MRO must explain that, if further medical evaluation is needed for the verification process, the driver must comply with the MRO'south request for this evaluation and that failure to exercise then is equivalent to expressly declining to hash out the examination result.

If at that place is no prescription or medical reason for the positive exam, the MRO verifies the positive result.

If the donor claims to exist using a prescription, the donor has 5 days to nowadays the prescription to the MRO. The MRO then contacts the pharmacy or prescribing physician to verify the prescription and that dosage prescribed is consistent with the levels plant in the donor's sample. If the prescription is validated the MRO will written report a negative result to the employer.

This procedure can take upward to 2 weeks because every part of the procedure has a dominion and when the rule is not followed, delays will occur.

Managing the Testing Process is Complex, However, CleanFleet Is Hither to Assistance!

Drug testing involves much more than having a donor provide a sample in a loving cup. There are a lot of moving parts, and if fifty-fifty one part gets hung upwardly, the entire process comes to a halt. Some delays are avoidable, however, a lot of times the exam needs to go through its procedure.

CleanFleet knows the importance of getting results to employers as presently as possible. Nosotros accept a dedicated team that mitigates avoidable delays and keeps employers informed of where tests are in their processes.

If you demand help managing the testing process, read more than here or make full out the class beneath.